Medical Service^TM

Country: 200.29.25.10, South America, CL

City: -70.6682 Santiago Metropolitan, Chile

If you are considering buying a Proform treadmill you should think twice. The lifetime motor warranty is what convinced me to purchase this treadmill. Sounds like a great think in theory but of course there is a catch. After less than 20 hours of use the treadmill started to make a loud noise, the belt wouldn't turn and the house smelled like burnt wire. Took the cover off and discovered the motor was very hot. Felt confident I was covered due to the lifetime warranty on the motor so I called up Proforms customer service. As a sidebar you should prepare yourself to be on hold for at least 20 minutes every time you call Proforms customer service hotline. Back on point I called Proform and was told sure the motor is covered but you have to pay $140 to have their guy come out and confirm that is the problem. I agreed to pay the service fee and waited for the technician to call and setup an appointment. I continued to wait for an entire week. Only after calling Proform customer service again did they have someone call me. He scheduled said appointment for 2 weeks out on a Monday night at 6pm. Technichian was a nice enough fella that confirmed sure enough the motor was bad. He called the information in to Proform while standing in my living room on speaker phone so that I could hear the conversation. Lady on the other end told him someone would contact me about parts for my machine within 48 hours. Again I waited to be contacted only to have to call Proform back 3 days later. After waiting on hold for 25 mins the man on the end of the phone said the technician never filed his field report therefore they couldn't help me. They agreed to email the technician and ask him for the report. Suggested I wait 48 hours for someone to call. Waited 3 more days and again had to call Proform. They said the technician still hadn't filed his report so again there was nothing than can do. It was at this time I realized how they can offer a lifetime warranty on the motor. They throw you in this BS loop wherein the tell you the technician works for someone else whom they have no control over and they can't move forward without his report. It has been 2 months of daily calls and conversations with the manager to no avail. AVOID THIS COMPANY AT ALL COSTS.

Fast shipping. After several attempts of sealing off a floor on a windy terrace balcony, this stuff has worked great. We layered it to create a larger pitch to shed water. Highly recommend this product for weatherproofing home exteriors, whether it be for roofing, flooring, flashing. It's durable, highly reflective, easy to cut with a pair of sheet metal snips.